PDC in Video

Customer Voices

View the video describing Beckman Coulter's voice-of-the-customer project with PDC.

Hear Directly from PDC

Meet the key players at PDC and hear what gets each of them fired up about working with clients.

Sheila Mello

Sheila Mello, Managing Partner, talks about the real meaning of customer value.

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Wayne Mackey talks about how to make metrics really work in your company.
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.

Richard Tait on finding a common language and setting out clear deliverables.
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.

Lyse Fontaine on how clients get added value by applying learnings to other areas.
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.